Well, actually, the end of the saga was kind of a non event.
I picked C up after work and headed back to the store. The saleslady who “helped” me yesterday saw me arrive and whisked my cell phone to the tech’s den in the back. Fifteen minutes later an nice technician brought my phone out from the back and that was that.
It’s not the phone of my dreams, but it makes and receives calls and it has all of my old numbers in it.
What more can a girl ask for?